Refund Policy

The short version

Everything we sell is a digital product that is delivered instantly and cannot be returned. We do not offer refunds unless we are unable to resolve your issue. If something doesn't work, contact support first — in almost every case we can fix it.

Why digital scripts are different

Once a script has been delivered to your account it has been consumed: it cannot be "returned", and — given that FiveM escrow (FXAP) protection has been publicly compromised and encrypted resources can be extracted — we have no way to verify that a delivered script has been deleted. For this reason all sales are treated as final at the moment of delivery.

Escrowed scripts

• Contact us on Discord with your transaction ID and a description of the problem.
• We will work with you to resolve installation, compatibility or defect issues.
• Only if we are genuinely unable to resolve the issue will a refund be considered, at our discretion, within 7 days of purchase.

Source code (open source versions)

Source-code purchases are never refundable, in any scenario. The full, unprotected code is delivered to you at purchase — there is no meaningful way to return it. Source purchases remain fully eligible for support on the same terms as escrowed scripts, unless the code has been modified; we cannot support modified copies.

Subscriptions

Subscription payments are non-refundable. You can cancel at any time and keep access until the end of the paid period; no partial or pro-rata refunds are issued for unused time or unused scripts.

Chargebacks & disputes

Payments are processed by Tebex Limited, our merchant of record, and disputes are handled through them. Opening a chargeback instead of contacting support immediately revokes access to all purchases and downloads on your account while the dispute runs, and may result in a permanent ban from the store. If a dispute is resolved in your favour by Tebex, access is restored automatically.

How to get help

Join our Discord and open a support ticket with your transaction ID. Support is available 7 days a week and is always the fastest route to a working script.